Avid Knowledge Base

The Dongle Manager application is used to scan and update your application key (dongle).

Scan tab:
Scanning displays the permissions currently on your dongle. This display tells you what software you are authorized to run and lists any additional options. Scanning also gives you the Avid System ID and Dongle Serial Number. This information is displayed within the Dongle Manager application and in the form of a .txt file.

Update tab:
You can also use the Dongle Manager to update the permissions on your dongle (see below for instructions).

Important information for v3.5 / v7.5 and higher editors:
Upgrades to Avid Media Composer v3.5.x, Avid Symphony v3.5.x or Avid NewsCutter v7.5.x and higher using the versioner.avd file must update the dongle using Dongle Manager v7.0.2. If you choose to update the dongle before installing the v3.5.x/7.5.x or higher editor, downlaod the latest version of Dongle Manager (v7.0.2) from the bottom of this answer under the "File Attachment Section". Save to the desktop and follow the dongle update instructions below. If you have already installed the 3.5.x/7.5.x or higher editor, the correct Dongle Manger version installs with the application to the directories located in the table below. If you are unsure which version of Dongle Manager you are running:

  1. Launch Dongle Manager
  2. Click the Help Menu
  3. Click About
  4. A dialogue box will appear with a version number

Choose your platform:

 

For Windows XP:

  1. Navigate to C:\Program Files\Avid\Utilities\DongleManager.

  2. Double-click the DongleManager.exe to launch the Dongle Manager. Need help? click here

  3. Navigate to the Update tab within the Dongle Manager application.

  4. Click the Open button.

  5. Locate and navigate to your dongle updater (.avd file), select your dongle updater (.avd file), and click Open.

  6. Once testing has completed, click the Update button.

  7. Your dongle is now updated.




Example procedure:


Note: If an error message appears saying that no compatible dongle has been found, make sure you are using the dongle that matches the dongle updater file Avid sent you. The updater file works only on the dongle or dongles for which it was sent.

 

WinDongleManager.zip
MacDongleManager.zip

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