Avid Knowledge Base

Why is local media offline, and the following errors occurring, when?

• The Avid editor is launched
• The Local Media Indexer service is enabled
• Dynamic Relink is disabled

DISK_FILE_NOT_FOUND

INPUTOUT_FILE_NOT_FOUND

This may occur if the Local Media Indexer is not indexing / pointing to the local drives.  This occurs regardless when logged on or off from Interplay. 

Forcing a rescan of the local drives would not work, because when the Media Indexer services do not read the msmFMID or msmMMOB files.  To resolve this, add the local storage path to the Local Media Indexer service:

1. Click Start - Programs - Avid - Interplay Framework - Avid Interplay Service Configuration
2. Under the Hosts tab, locate the bolded out Host name
3. Select the triangle symbol to expand its services, and select Avid Interplay Media Indexer
4. Click Yes
5. At the bottom, click Configure - this opens the Configure Storage Window
6. If there is no location path to the local storage (e.g. C:\Avid MediaFiles\, E:\Avid MediaFiles, etc.), add the path by the following:
7. Select the Media Table - Click Add - Choose Media Files Location - click OK
8. Click the ... button, burrow to the folder containing the media (e.g. F:\Avid MediaFiles\MXF\)
9. When finished, click Open - then Apply - then OK
10. A successful path will show the added path with "Normal", under the Media Table.  An unsuccessful path may show "Storage Not Found."  If this happens, verify the exact local storage path again.
11. *If there are other local drives containing Avid media, leave the Configure Storage Window open and follow steps 6-10 for each local drive.
12. Click OK to exit the Configure Storage Window
13. Relaunch Avid