Avid Knowledge Base

slow boot times
applications slow to respond
excessive hard drive activity

Why am I experiencing the following issues with a z400 or z800 workstation?

  • slow boot times
  • applications slow to respond
  • excessive hard drive activity

HP has identified a firmware issue with certain model hard drives:

  • Seagate 160 GB hard drive, model ST3160318AS, HP assembly part 531624-001
  • Seagate 250 GB hard drive, model ST3250318AS, HP assembly part 519599-001
  • Seagate 320 GB hard drive, model ST3320418AS, HP assembly part 531625-001
  • Seagate 500 GB hard drive, model ST3500418AS, HP assembly part 519600-001
  • Seagate 1 TB hard drive, model ST1000528AS, HP assembly part 519601-001
The issue is specific to hard drives with assembly part numbers ending in "-001." Assembly numbers ending in "-002" have newer firmware and are not affected.
HP has posted a firmware update on their website to address the issue.

See this tech alert from HP for more information and firmware download:
How do you rate this document?
Poor
1 2 3 4 5
Outstanding