Sibelius Hints & Tips
This page will help you get up and running with your Sibelius product quicker; whether you are looking to buy Sibelius, upgrade to Sibelius 7 or need help setting up your system to get the most out of Sibelius. We've divided these into the following five categories:
- Before you buy - questions covering buying your first copy of Sibelius or upgrading to Sibelius 7
- Registering Sibelius - How to activate and register Sibelius on your computer?
- Newly purchased - New to Sibelius? (experienced users might find this information useful too)
- Getting to know Sibelius 7 - help for existing Sibelius users getting to grips with the new features in Sibelius 7
- Schools and Universities - help for academic institutions
What are the new features of Sibelius 7?
Is there a demo version available?
- Yes. We have provided a fully-functioning 30-day trial of Sibelius 7 for you to download here. Please note that it does not include the Sibelius 7 Sounds library, since they are too large to provide as a download for the trial version.
- You can hear examples of the Sibelius 7 Sounds in action here.
I own an older copy of Sibelius, am I eligible for an upgrade?
- Please see the separate upgrade FAQ for answers to many common questions related to upgrading to Sibelius 7.
- To simplify matters, we no longer offer separate educational and professional upgrades; all existing users of Sibelius 1 to 6 can buy this upgrade to Sibelius 7. Educational discounts are still available for new copies of Sibelius.
Which upgrade is right for me?
- Enter your current serial number here to check your upgrade eligibility.
- For personalised advice, we recommend you contact your local dealer, details of which can be found at www.sibelius.com/resellers
What discounts are available for educational users?
What are the computer requirements for Sibelius 7?
- Sibelius' system requirements are detailed here
- Similarly to many other audio applications, Sibelius is demanding on your sound card. Please see this article for more information on recommended hardware to get the best out of Sibelius.
Where can I buy Sibelius?
- We supply Sibelius directly via the Avid store which you can find at shop.avid.com.
- Sibelius products are also supplied by various resellers throughout the world, many of which you can find here.
- We've provided a registration how-to with answers to frequently asked questions here.
Common registration problems and fixes
- If you need to contact the registration support team, please see the contact details here.
Upgrading your copy of Sibelius
- With every upgrade, you are provided with an activation code (starting with the characters S7U). You use this to apply your upgrade to your existing license.
- For help activating your upgrade, see here.
- If you cannot find your activation code, or you experience an error during the activation process, please contact our Registration support team.
Where can I download my products?
- If you purchased Sibelius 7 as a download or have upgraded to Sibelius 7, you will find the latest installers available to download from your Avid account
- The latest updates are also available for download at www.sibelius.com/upgrade
- If you're having problems downloading Sibelius Sounds using the Pando Media Booster, please see this article
How to verify your Crossgrade or Academic copy of Sibelius
- For Sibelius Competitive Crossgrade Verification, you need to provide proof of qualification via the form provided at www.sibelius.com/verify.
- For academic licences, you must provide proof of your academic status at www.identit-e.com/avid.
- For help with educational verification, click here.
Sibelius crashes on startup/error messages.
Getting help within Sibelius
- If you're new to Sibelius 7, we recommend clicking the Learn tab from within the Quick Start. It has links to:
- Sibelius 7 is the first version to use a ribbon menu. To help you get to grips with it, please see this article. Tip: In Sibelius 7, type the name of the feature you're looking for in the search box in the upper right corner. You can even type in hairpin or crescendo and it'll find the line for you!
- You can download all of the Sibelius documentation in PDF format from here.
- Printed copies of the Sibelius Reference are available to purchase here
- Sibelius is updated from time to time. To make sure you are on the latest version, for Sibelius 7 go to File > Help > Check for Updates. For previous versions of Sibelius, go to Help, Check for Updates. All upgrades and updates can be found at www.sibelius.com/upgrades
- For help updating to Sibelius 7.1 from 7.0, please see this article.
- The Sibelius Support pages and Avid Knowledgebase have hundreds of online articles providing answers to common questions and problems.
- The Sibelius forum provides a place for you to ask questions about Sibelius for free, and get them answered by fellow Sibelius users and members of the Sibelius team too.
- The Sibelius Blog, from our product manager, Daniel Spreadbury, provides useful insights, tutorials, and information on Sibelius.
- When you first register or upgrade Sibelius, you are given a complimentary Avid Support Code which entitles you to 90-days of telephone and online case support. You can find the telephone numbers and forms to contact us using your ASC, here.
- If you are outside of your complimentary support period, you can purchase additional support. We provide support on either a case-by-case basis, or an annual support contract:
- If you aren't able to start Sibelius at all, you can contact our support team here and choose the option for Registration Support. You will not require an Avid Support Code in the event that Sibelius does not run at all on your computer.
Sibelius network features and usage
Installing Sibelius on your network
- Sibelius can be silently installed across your network using the instructions found here.
- You can set default playback settings across all your client machines, as described in this article.
- How to move the Licence Server to another server.
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